Terms and Conditions – GDPR
Here you can read about what the GDPR protection of personal data reform implies for you as a customer and user of our Glamox Heating products and related technology.
What is GDPR?
The EU’s new privacy reform, better known as the GDPR (General Data Protection Regulation), is created to improve your data security across European land borders in EU and EEA countries.
Glamox Heating places great importance on the security of its users’ data and compliance with data protection provisions. The collection, processing and use of personal data is subject to the provisions of current legislation and the EU Data Protection Directive. Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.
All new customers who download and use the Wi-Fi application will need to approve our Terms and Conditions. For existing customers, they will automatically see the Terms and Conditions when they open the application. For further information and details, read our Terms and Conditions GDPR Glamox Heating below.
For further queries, please send us an e-mail at info@adax.no
Terms and Conditions – GDPR
Glamox Heating is manufactured by Adax AS. Adax places great importance on the security of its users’ data and compliance with data protection provisions. The collection, processing and use of personal data is subject to the provisions of current legislation and the EU Data Protection Directive. Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.
The personal information you provide to us:
- Name
- E-mail address
- Google, Apple, Facebook, LinkedIn ID
- Last IP address, city, and country from where you used the app last time (no history of previous access locations are retained)
- Phone name, operating system name you used the last time with the app
- Zone name, heater name, heating schedules
- Room temperature history for each home zone, gathered every 5 minutes
The personal information we receive from other users and/or third parties:
- Name
- E-mail address
- Google, Apple, Facebook, LinkedIn ID
Information collection:
The information we collect is to provide you with the following services and support
- Name, e-mail address, Google, Apple, Facebook, LinkedIn ID are used for your account creation and/or your invitation to use our services.
- Last IP address, city, country, phone name, operating system name are used for your support and troubleshooting.
- Zone name, heater name, heating schedules are used to provide services to you.
- Room temperature history for each home zone, gathered every 5 minutes is used to diagnose if heaters are working correctly.
Data sharing with third parties:
- We do not share your data with third parties.
You may request the following personal data:
- A copy of your personal user information.
- Account closure and deletion of your personal user information.
If you would like to make a request, please email us at info@adax.no.
Delete your data:
- You can delete your Adax WiFi App account at any time using our in-app delete my account feature.
- All your user/device data and history will then be deleted from our servers.
Children’s personal information:
We are not collecting customers’ age information. If you become aware that a child has provided us with personal information, please contact us at info@adax.no.
o I have read and agree to these terms and conditions (Applicable for the Wi-Fi app)
Glamox Heating & Adax AS, June 2018.